Terms of Service

1. Acceptance of Terms

By accessing or using SalesTaxAPI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users, including individual developers, businesses, and organizations accessing our API.

2. Description of Service

SalesTaxAPI provides an application programming interface (API) that delivers sales tax rate information for jurisdictions across the United States. Our Service includes:

• Access to our tax rate database via REST API
• A web dashboard for account management
• API key generation and management
• Usage analytics and monitoring

3. Account Registration

To use the Service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials and API keys
• Notify us immediately of any unauthorized access
• Be at least 18 years old or have parental consent

You are solely responsible for all activities that occur under your account and API keys.

4. API Usage and Restrictions

4.1 Permitted Use

You may use our API to:

• Retrieve sales tax rate data for legitimate business purposes
• Integrate tax rate lookups into your applications
• Display tax information to your end users

4.2 Prohibited Use

You may NOT:

• Share, sell, or redistribute your API keys
• Attempt to circumvent rate limits or usage restrictions
• Use the Service for any illegal purpose
• Reverse engineer, decompile, or disassemble the Service
• Interfere with or disrupt the Service infrastructure
• Scrape, cache, or store our data beyond what is necessary for your application
• Resell or redistribute our data as a standalone product
• Use automated tools to abuse the Service

5. Subscription Plans and Billing

5.1 Plans

We offer various subscription plans with different API request limits. Plan details and pricing are available on our pricing page.

5.2 Billing

• Subscriptions are billed monthly in advance
• Charges are non-refundable except as described in Section 6
• You authorize us to charge your payment method on file
• Prices may change with 30 days notice

5.3 Overages

If you exceed your plan's API request limit, additional requests may be throttled or blocked until the next billing cycle. We recommend upgrading your plan if you consistently approach your limits.

6. Refund Policy

We offer refunds under the following conditions:

• 14-Day Trial: If you cancel within 14 days of your initial subscription and have made fewer than 100 API requests, you are eligible for a full refund.
• Service Issues: If the Service experiences significant downtime (more than 24 hours in a billing period) affecting your usage, you may request a prorated credit.
• Billing Errors: We will refund any charges made in error.

Refund requests must be submitted within 30 days of the charge. Contact us at support@salestaxapi.io to request a refund.

7. Data Accuracy Disclaimer

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STATETAXAPI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use the Service
• Damages arising from any data inaccuracies or errors
• Damages arising from unauthorized access to your account

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless SalesTaxAPI and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Tax calculations or filings based on data from our Service

10. Intellectual Property

The Service, including its design, code, and documentation, is owned by SalesTaxAPI and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

The underlying tax rate data is sourced from public government records and is not owned by us. However, our compilation, organization, and presentation of this data is proprietary.

11. Termination

By You: You may cancel your subscription at any time through your dashboard. Cancellation takes effect at the end of your current billing period.

By Us: We may suspend or terminate your access if you violate these Terms, engage in fraudulent activity, or for any other reason with reasonable notice.

Upon termination, your right to use the Service ceases immediately, and your API keys will be deactivated.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Utah.

14. Contact Information

For questions about these Terms, please contact us at:

• Email: legal@salestaxapi.io
• Support: support@salestaxapi.io